What Does A Mobile-First Digital Transformation Strategy Look Like?

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Daniel NewmanContributor  CMO Network  Shutterstock What is the one thing that consumers crave over everything else? Is it connection? Is it the ability to work on the go? Or, is it state of the art customer experiences?…

5 Customer Experience Trends For The Next 5 Years

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From pre-mortems to predictive analytics, companies are leveraging technology and new thinking to attract, acquire, and retain customers By Rebekah Iliff Writer, speaker, entrepreneur @rebekahiliff GETTY…

10 Social Media Trends That Will Matter Most in 2019

 Danny Goodwin  January 16, 2019 A new year is a great time to reassess everything you’ve been doing and find ways to improve your social media marketing strategy. Like most digital marketing…

15 Questions Technical Hiring Managers Love To Ask In Interviews

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Laurence BradfordContributor  Careers I write about tech companies, careers, and in-demand skills. This article is more than 2 years old. Interviews are always stressful, but they’re less so when you know what to expect.…

Week in Breach

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This week, an online store is wiped out by malware, a NZ retailer faces serious data exposure, and few employees report sufficient cybersecurity training.   Dark Web ID Trends: Top Source Hits: ID Theft Forums Top…

Customer Journey Mapping Is at the Heart of Digital Transformation

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In collaboration with NTT DATA, Nov 04, 2015 Digital technologies such as analytics, mobility, social networks, cloud computing and the Internet of Things are making old ways of working redundant and forcing companies…