Entries by Hunter Smith

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Strategic Ways to Build Your Technology Roadmap

A digital transformation is a well-planned journey and to successfully navigate it, an organization needs to devise a digital roadmap. A digital roadmap is utilized to define, manage and launch digital touch points. This sophisticated project plan details durations and dependencies of all the initiatives within the digital strategy. It also provides checkpoints for assessing the progress […]

Week In Breach

This week, small businesses fail to prevent phishing attacks, online shoppers have their data snatched, and a new study reveals the prominent role of human error in data breaches. Dark Web ID Trends: Top Source Hits: ID Theft Forums Top Compromise Type: Domain Top Industry: Media & Entertainment Top Employee Count: 251-500   United States – Idaho Central […]

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Why M&A is at the forefront of digital transformation strategy

By  Tony Qui EY Global Transaction Advisory Services, Chief Innovation Office Learn why companies are focused on digital transformation strategy as key to future growth. As the underpinning enabler of their digital transformation strategy, technology has been the big lever for most, if not all, companies. But with today’s unprecedented waves of technological innovation, companies […]

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European Customer Experience Management Strategies

IDC Link: https://www.idc.com/getdoc.jsp?containerId=IDC_P26330 The research agenda of the European Customer Experience competitive intelligence service (CIS) reflects future enterprise investments in managing ‘the 3 Cs’ of Customer: Consent, Conversations, and Customer Journeys. These investments will define the future customer experience (CX) in Europe. IDC’s European Customer Experience Management Strategies CIS combines the inputs of specialist IDC industry analysts, […]

From Starbucks to FedEx, Coronavirus Upends Businesses That Depend on China

The virus outbreak has rattled the global economy, disrupting supply chains and closing off access to a lucrative consumer market. A shopping area in Beijing. Starbucks and McDonald’s have closed hundreds of stores in China after a virus outbreak.Credit…Giulia Marchi for The New York Times New York Times By David Yaffe-Bellany Published Feb. 7, 2020 Updated Feb. 10, […]

Week in Breach

This week, malware compromises online stores, accidents lead to expensive data breaches, and phishing scams top the UK’s threat list.   Dark Web ID Trends: Top Source Hits: ID Theft Forums Top Compromise Type: Domain Top Industry: High-Tech & IT Top Employee Count: 1 – 10 Employees   United States – Hanna Andersson   Exploit: Malware attack […]