Digital Business May 2, 2019 Contributor: Gloria Omale Use these 5 steps to select the best AI solution for getting a faster, real-time understanding of your customers. Better customer experience (CX), which leads to improved customer satisfaction, loyalty and advocacy, is a goal across many organizations. A good understanding of customers is the first step toward an […]
This week, hackers hijack a shoe company’s email list, patients are upset about healthcare data breaches, and Twitter comes under fire for data misuse. Dark Web ID Trends: Top Source Hits: ID Theft Forums Top Compromise Type: Domain Top Industry: Education & Research Top Employee Count: 501+ Employees United States – UAB Medicine Exploit: […]
by SmileBack Apr 16th, 2019 5 MIN READ Articles #CUSTOMERHAPPINESS The customer is always right. We went there. But regardless of whether you subscribe to that old idiom, most people in business agree that what the customer says is usually always valuable in some way, at least. Good, bad or indifferent, customer feedback helps you build […]
NOVEMBER 2, 2019 Experience the BOLD VISION in Manhattan Beach November 2, 2019 9:00am to 3:00pm • Mira Costa High School TEDx is about ideas worth spreading, the concepts that change our community and change the world… Meet 14 presenters with Bold Vision who will surprise, delight, educate, and open our eyes to what lies […]
More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it’s to bolster the business, experts say. By Clint Boulton Senior Writer, CIO | SEP 3, 2018 9:32 PM PDT More CIOs are turning to an emerging technology practice […]
Digital trends 2019: Every single stat you need to know about the internet by SIMON KEMP — 8 months ago in CONTRIBUTORS Credit: We Are Social & Hootsuite (edited) We Are Social and Hootsuite’s latest collection of Global Digital reports reveals that internet users are growing by an average of more than one million new users every day, with all […]
IOT AND THE EDGE IDC Sep 25,2019 / By Matt Arcaro Earlier this month, GM announced that it will be adopting Google’s Android Automotive operating system, which included Google’s voice assistance (Google Assistant), embedded navigation (Google Maps), and in-vehicle applications (via the Google Play Store), for all of its vehicle brands beginning in 2021. This landmark deal reinforces […]
This week, hackers make a sport of exploiting online gamers’ data, ransomware prevents patient care, and business leaders lament today’s data landscape. Dark Web ID Trends: Top Source Hits: ID Theft Forums Top Compromise Type: Domain Top Industry: Finance & Insurance Top Employee Count: 501+ Employees United States – Zynga Exploit: Unauthorized database access […]