Entries by Hunter Smith

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8 ways IBM Watson Analytics is transforming business

IBM Watson Analytics is a cloud-based data discovery service intended to provide the benefits of advanced analytics without the complexity. Here are eight organizations using Watson Analytics to transform their operations. By Thor Olavsrud, Senior Writer, CIO | Jan 28, 2016 12:35 PM PT IBM says Watson represents a new era of computing — a step forward to cognitive computing, where apps and systems […]

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Gartner: Cloud, enterprise software to drive global IT spending increase

Thinkstock By Marc Ferranti CIO | JAN 28, 2019 8:35 AM PT Spending on enterprise software, particularly cloud services and applications, is expected to grow faster than any other category of IT this year, fueling an overall increase in global spending on technology. If you have any doubts that digital transformation is top of mind for IT executives, just take […]

How do companies use my loyalty card data?

Image copyrightGETTY IMAGES Allegations that research firm Cambridge Analytica misused the data of 50 million people has thrust the issue of data privacy into the spotlight. A huge amount of consumer data is available and – if obtained – is a valuable asset for companies. And customer loyalty cards, while rewarding shoppers with discounts and deals, are […]

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Virtual Health Care Could Save the U.S. Billions Each Year

TECHNOLOGY Kaveh Safavi Frances Dare PHIL MARDEN/GETTY IMAGES The conventional wisdom that the best care is delivered in-person by experienced caregivers may soon be overturned. Rising health care costs, a shortage of physicians, and an aging population are making the traditional model of care increasingly unsustainable. But new uses of virtual health and digital technologies may help the industry […]

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Forrester: Manage business technology outcomes, not IT assets

Why CIOs need to adopt a business technology agenda if they want to survive in the age of the customer Bobby Cameron CIOs face a new technology management agenda as digitally empowered customers and digitally disruptive competitors force them to become digital businesses. It’s the era Forrester calls the age of the customer. To win in the age of the customer, […]