Photo: Pixabay LEE BADMAN June 12, 2018 When it’s time to add or rework a wireless network for a client, a lot of little things need to line up for the venture to be successful. It’s not enough to simply have an SSID in the air, and if you’re not careful, you risk disrupting your client’s […]
Posted by Rick McFarland on 2018-05-01 14:05:49 You may have heard that recently CoreDial recently integrated an award-winning suite of feature-rich contact center solutions into its portfolio. If you haven’t, check out this press release to learn more about our acquisition of Voice4Net. Now our Partners can deliver even more value to existing customers with CoreNexa Contact Center, formerly Voice4Net, and […]
Sure, you’ve prepared for attacks and breaches, but how well can core business processes function when a crisis hits? By Terena Bell CSO | MAY 7, 2018 3:14 AM PT Simply put, cyber resilience is a measure of how well an organization can operate its business during a data breach or cyber attack. Security teams have measures in […]
Tracey Wallace / 21 min read No single formula, algorithm or crystal ball can tell you for sure when and why each individual customer will make a purchase. A senior citizen looking to buy a smartwatch might be texted a recommendation by a grandchild, then walk into a physical store to purchase. That same grandchild, on the […]
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Steven Moore for HBR Ten years ago, Apple released the first iPhone. This set into motion a cycle of innovation and transformation that has touched nearly every business in the world in some way or another. The size and scope of the opportunities the mobile revolution has created for businesses is hard to overstate. Perhaps […]
Mike Elgan (Computerworld (US))30 September, 2017 21:00 Credit: Michael Kan / IDG “Information wants to be free.” That was the motto of truth-seeking digital activists in the ’80s and ’90s. The motto today is: “Information wants to be fake.” Just look at the news this week for a glimpse of how much chaos fake news […]
By Galen Gruman Executive Editor, CIO | APR 23, 2018 3:00 AM PT Your mobile strategy — both for internal use and in support of your customers — is a bellwether of your approach to digital transformation. It is an opportunity to take more digital-native approaches across your technology portfolio, particularly on the front end where your employees and […]
Samuel Greengard Added to IoTplaybook or last updated on: 04/16/2018 No one disputes the IoT’s potential. A March 2018 report from Capgemini, however, makes clear that formidable barriers continue to inhibit its adoption. The business and IT consulting firm surveyed senior executives at more than 300 organizations worldwide, analyzing cross-sector IoT use cases to identify which […]