Entries by Hunter Smith

What can the print industry learn from Tesla?

Can leading print industry players truly reinvent themselves to drive disruption in their industry and harness the entrepreneurial, start-up spirit and design thinking that Tesla has brought to the auto industry? Quocirca’s Print 2025 Study revealed that 70% of global print industry executives are concerned about market disruption, and just 39% feel they are prepared to […]

Don’t Let These Wi-Fi Pitfalls Trip You Up

Photo: Pixabay LEE BADMAN June 12, 2018 When it’s time to add or rework a wireless network for a client, a lot of little things need to line up for the venture to be successful. It’s not enough to simply have an SSID in the air, and if you’re not careful, you risk disrupting your client’s […]

The Hard and Soft ROI of Contact Center Mobility

Posted by Rick McFarland on 2018-05-01 14:05:49 You may have heard that recently CoreDial recently integrated an award-winning suite of feature-rich contact center solutions into its portfolio. If you haven’t, check out this press release to learn more about our acquisition of Voice4Net. Now our Partners can deliver even more value to existing customers with CoreNexa Contact Center, formerly Voice4Net, and […]

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The Complete Omni-Channel Retail Report: What Brands Need to Know About Modern Consumer Shopping Habits in 2018

 Tracey Wallace / 21 min read No single formula, algorithm or crystal ball can tell you for sure when and why each individual customer will make a purchase. A senior citizen looking to buy a smartwatch might be texted a recommendation by a grandchild, then walk into a physical store to purchase. That same grandchild, on the […]

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Understanding the emerging world of ‘fake everything’ is vital for figuring out what you and your company can do about it.

Mike Elgan (Computerworld (US))30 September, 2017 21:00 Credit: Michael Kan / IDG “Information wants to be free.” That was the motto of truth-seeking digital activists in the ’80s and ’90s. The motto today is: “Information wants to be fake.” Just look at the news this week for a glimpse of how much chaos fake news […]