ConnectWise hosts Lunch and Learn to more than 50 dealers about Evolution.

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Chris Ryne, of Growth Achievement Partners, selected three different sized dealers from three different markets to start a conversation about how they each have built a sustainable Managed Services business with the help from a partner like…

Week in Breach

October 20th, 2020 by Kevin Lancaster This Week in Breach News: Mystery cyberattacks do massive damage to Barnes & Noble, Robinhood, and the Hackney Borough Council, Dickie’s Barbecue gets served some skimming trouble, and ransomware…

8 Apps That Will Revolutionize How You Work From Home

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Image: Andrew Wallis/Getty BY SHEILA MARIKAR, CONTRIBUTING WRITER@SHEILAYM N2 Publishing, a community-newsletter publisher in Wilmington, North Carolina, holds exercise classes led by an in-house trainer every workday. And not just…

How The Pandemic Is Changing The Face Of Customer Experience

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Michael RingmanForbes Councils Member Forbes Technology Council COUNCIL POST| Paid Program Chief Information Officer at TELUS International, a global customer experience provider powered by next-gen digital…

Week in Breach

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September 9th, 2020 by Kevin Lancaster Breach News This Week: This week: Warner Music sings the blues after a skimming attack surfaces, data breach costs (and risks) are soaring for businesses in every sector, and our new eBook on the state…

CES 2021 Moves to an All-Digital Experience

Workflow Patricia Ames News   July 28, 2020 News Arlington, VA  — Jul 28, 2020 – The Consumer Technology Association (CTA) today announced CES 2021 – January 6-9, 2021 – will be an all-digital…

Week in Breach

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July 1st, 2020 by ID Agent This Week in Cybersecurity News: Healthcare data breaches keep climbing, Twitter apologizes for its breach, and Australian cyberattacks illustrate the importance of basic training. Cybersecurity News: Dark…

The Truth About Customer Experience

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by Alex Rawson Ewan Duncan Conor Jones From the HBR September 2013 Issue Companies have long emphasized touch points—the many critical moments when customers interact with the organization and its offerings…

35 Interface Innovations that Rocked Our World

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Interfaces are where humans touch technology. They provide smarter ways to use simple things and simpler ways to use smart things. Interfaces release the potential of complex systems and technologies…

Week in Breach

Cybersecurity News: Dark Web ID’s Top Threats Top Source Hits: ID Theft Forums Top Compromise Type: Domain Top Industry: Manufacturing Top Employee Count: 11 – 50 Cybersecurity News: United States United…