Week in Breach

This week, hackers hijack a shoe company’s email list, patients are upset about healthcare data breaches, and Twitter comes under fire for data misuse.   Dark Web ID Trends: Top Source Hits: ID Theft Forums Top…

Five proven reasons to invest in customer satisfaction

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by SmileBack Apr 16th, 2019  5 MIN READ Articles #CUSTOMERHAPPINESS The customer is always right. We went there. But regardless of whether you subscribe to that old idiom, most people in business agree that what…

We are excited to Partner with Gordon Flesch to show off IBM Watson at TEDx Manhattan Beach

NOVEMBER 2, 2019 Experience the BOLD VISION in Manhattan Beach November 2, 2019 9:00am to 3:00pm • Mira Costa High School TEDx is about ideas worth spreading, the concepts that change our community and change…

What is RPA? A revolution in business process automation

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More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say. By Clint…

Digital trends 2019: Every single stat you need to know about the internet

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Digital trends 2019: Every single stat you need to know about the internet by SIMON KEMP — 8 months ago in CONTRIBUTORS Credit: We Are Social & Hootsuite (edited) We Are Social and Hootsuite’s latest collection…

GM Selects Google to Differentiate Its In-Vehicle Experience

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IOT AND THE EDGE IDC Sep 25,2019 / By Matt Arcaro Earlier this month, GM announced that it will be adopting Google’s Android Automotive operating system, which included Google’s voice assistance (Google Assistant), embedded…

Week in Breach

This week, hackers make a sport of exploiting online gamers' data, ransomware prevents patient care, and business leaders lament today’s data landscape.   Dark Web ID Trends: Top Source Hits: ID Theft Forums Top…

Managing Network Vendor Diversity: The MSP Challenge Continues. By Auvick

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https://lp.auvik.com/vendor-diversity-report/2019/?co=vdr-drift&utm_medium=email&utm_source=newsletter&utm_campaign=L-O-NWS-E-All-Oct9&utm_audience=rant

What Does A Mobile-First Digital Transformation Strategy Look Like?

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Daniel NewmanContributor  CMO Network  Shutterstock What is the one thing that consumers crave over everything else? Is it connection? Is it the ability to work on the go? Or, is it state of the art customer experiences?…

5 Customer Experience Trends For The Next 5 Years

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From pre-mortems to predictive analytics, companies are leveraging technology and new thinking to attract, acquire, and retain customers By Rebekah Iliff Writer, speaker, entrepreneur @rebekahiliff GETTY…