Imran Chaudhri discusses how we can regain control over our devices–and how Apple can do better.

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[Source Images: Apple, VLPA/iStock BY KATHARINE SCHWAB7 MINUTE READ It’s been a decade since the British designer Imran Chaudhri first imagined a user interface that would introduce millions of people to the smartphone. Chaudhri joined…

How We help our Clients Profit with Production.

https://www.youtube.com/watch?v=_aMilzdvZt4

What is an API, In English, Please.

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Artwork by Phillip Blackowl. Spanish translation. Portuguese translation. Petr GazarovFollow Software developer https://github.com/petrgazarov Aug 13, 2016 Before I learned software development, API sounded like a kind of…

Bird’s plan to pay for bike lanes: good for cities or just good PR?

After getting a bad reputation for its aggressive maneuvers, the electric scooter company is trying to win friends in cities by putting up money for better infrastructure. Adele Peters 5 MINUTE READ Five years…

Alexa, move my bank account to Amazon.

 By Gerard du Toit and Aaron Cheris March 05, 2018 Banking's Amazon Moment Amazon may be taking the plunge into banking, and by any estimation, it’s a game changer for the industry. News reports that it seeks a bank…

4 Ways to Create a Learning Culture on Your Team

Tomas Chamorro-Premuzic Josh Bersin JULY 12, 2018 BUDA MENDES/GETTY IMAGES Technology is disrupting every industry and area of life, and work is no exception. One of the main career implications of the digital…

Customer Experience: Are we measuring the right things?

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Article (PDF Available)  in International Journal of Market Research53(6):115-122 · January 2011 with 4,450 Reads DOI: 10.2501/IJMR-53-6-771-792 Cite this publication Phil Klaus …

How to create a training process that actually works

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BY SHEA DRAKE--GLASSDOOR5 MINUTE READ 08.16.18 I remember it like it was yesterday. I had been hired to be a product manager for an industrial e-commerce site. I had stated in my interview I wasn’t familiar with the platform they…

7 Ways to Create a Great Customer Experience Strategy

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Posted by Steven MacDonald on 17 July, 2018  Post summary: What is customer experience (CX)? How is CX different from customer service? 7 ways to create a customer experience strategy The Digital Marketing Trends…

Network Security: What is Attack Surface Analysis and Why is it Important?

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11/16/2017 1What is Attack Surface Analysis and Why is it Important? 2Defining the Attack Surface of an Application 3Identifying and Mapping the Attack Surface 4Measuring and Assessing the Attack Surface 5Managing the…