7 Ways to Create a Great Customer Experience Strategy

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Posted by Steven MacDonald on 17 July, 2018  Post summary: What is customer experience (CX)? How is CX different from customer service? 7 ways to create a customer experience strategy The Digital Marketing Trends…

Network Security: What is Attack Surface Analysis and Why is it Important?

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11/16/2017 1What is Attack Surface Analysis and Why is it Important? 2Defining the Attack Surface of an Application 3Identifying and Mapping the Attack Surface 4Measuring and Assessing the Attack Surface 5Managing the…

TAG! YOU’RE SAFE.

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Why tagging your workforce could save money and lives BETTER DECISIONS IN COMPLEX ENVIRONMENTS When an industrial plant shuts down for routine maintenance, it can be a complex…

What Millennial Employees Really Want.

[PHOTO: WAVEBREAKMEDIA VIA SHUTTERSTOCK] BY ADAM SMILEY POSWOLSKY 5 MINUTE READ Despite struggling with debt, recession, and the jobs crisis, millennials–who will account for 75% of the workforce in 2025– are not…

The Best Unified Communications blogs on the Web

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Blogs, News, Info and more   Rob Scott During our online searches we have come across some remarkable sites dedicated to telecoms, VoIP, unified communications and much more. Here’s some of the notable ones. (none of these…

Why Don’t Your Employees Care About Cyber Security?

 Stu Sjouwerman 27Jul Whether you realize or not, your employees are a critical part of your layered defense against phishing attacks, malware, ransomware, and more. So why aren’t they concerned? In just about…

Xerox copier tells a story.

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https://www.youtube.com/watch?v=VGZbh7h-yVI&feature=youtu.be