How to Adopt Cloud with Conviction

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Accenture’s Jordan Griffiths offers some advice Jordan Griffiths (CIO)   09 July, 2018 15:43 The uptake of cloud computing in Australia is on the rise – we have one of highest adoption rates in the world. In fact, 88 per cent of…

How CIOs transform IT for the digital era

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Picture: Pexels CC0/Thinkstock CIOs are disrupting their IT departments, introducing new operating models to stay ahead of digital changes driving their respective industries. By Clint Boulton Senior Writer, CIO | JUN 1,…

3 Email security trends MSPs shouldn’t ignore

Posted by Brian Babineau on Jun 19, 2018 9:30:00 AM Email security is a primary threat vector for businesses of all sizes, and that won’t be changing anytime soon. The nature of those email-borne threats is evolving, though,…

Xerox Gives Big Channel Partners New Tools For Sales

https://crn.com/news/channel-programs/300105816/xerox-gives-big-channel-partners-new-tools-for-sales.htm

What can the print industry learn from Tesla?

Can leading print industry players truly reinvent themselves to drive disruption in their industry and harness the entrepreneurial, start-up spirit and design thinking that Tesla has brought to the auto industry? Quocirca’s Print…

Don’t Let These Wi-Fi Pitfalls Trip You Up

Photo: Pixabay LEE BADMAN June 12, 2018 When it’s time to add or rework a wireless network for a client, a lot of little things need to line up for the venture to be successful. It’s not enough to simply have an SSID in the…

The Hard and Soft ROI of Contact Center Mobility

Posted by Rick McFarland on 2018-05-01 14:05:49 You may have heard that recently CoreDial recently integrated an award-winning suite of feature-rich contact center solutions into its portfolio. If you haven't, check out this press…

What is cyber resilience? Building cybersecurity shock absorbers for the enterprise

Sure, you’ve prepared for attacks and breaches, but how well can core business processes function when a crisis hits? By Terena Bell CSO | MAY 7, 2018 3:14 AM PT Simply put, cyber resilience is a measure of how well…

The Complete Omni-Channel Retail Report: What Brands Need to Know About Modern Consumer Shopping Habits in 2018

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 Tracey Wallace / 21 min read No single formula, algorithm or crystal ball can tell you for sure when and why each individual customer will make a purchase. A senior citizen looking to buy a smartwatch might be texted a recommendation by…

Customer Service in the Age of AI

https://youtu.be/pE-V229Pj1Y?list=PLZDyxLlNKRY_Kp5lVARXsEv3Uc3q5xbtl