Alexa, move my bank account to Amazon.
Innovative Ideas
By Gerard du Toit and Aaron Cheris
March 05, 2018
Banking's Amazon Moment
Amazon may be taking the plunge into banking, and by any estimation, it’s a game changer for the industry. News reports that it seeks a bank…
4 Ways to Create a Learning Culture on Your Team
Innovative Ideas
Tomas Chamorro-Premuzic
Josh Bersin
JULY 12, 2018
BUDA MENDES/GETTY IMAGES
Technology is disrupting every industry and area of life, and work is no exception. One of the main career implications of the digital…
Customer Experience: Are we measuring the right things?
Business Intelligence, Innovative Ideas
Article (PDF Available) in International Journal of Market Research53(6):115-122 · January 2011 with 4,450 Reads
DOI: 10.2501/IJMR-53-6-771-792
Cite this publication
Phil Klaus
…
How to create a training process that actually works
Innovative Ideas, UncategorizedBY SHEA DRAKE--GLASSDOOR5 MINUTE READ 08.16.18
I remember it like it was yesterday. I had been hired to be a product manager for an industrial e-commerce site. I had stated in my interview I wasn’t familiar with the platform they…
7 Ways to Create a Great Customer Experience Strategy
Business Intelligence, Innovative IdeasPosted by Steven MacDonald on 17 July, 2018
Post summary:
What is customer experience (CX)?
How is CX different from customer service?
7 ways to create a customer experience strategy
The Digital Marketing Trends…
TAG! YOU’RE SAFE.
Business Intelligence, Innovative Ideas, Productivity, Security
Why tagging your workforce could save money and lives
BETTER DECISIONS IN
COMPLEX ENVIRONMENTS
When an industrial plant shuts down for routine maintenance, it can be a complex…
What Millennial Employees Really Want.
Innovative Ideas
[PHOTO: WAVEBREAKMEDIA VIA SHUTTERSTOCK]
BY ADAM SMILEY POSWOLSKY
5 MINUTE READ
Despite struggling with debt, recession, and the jobs crisis, millennials–who will account for 75% of the workforce in 2025– are not…
The Best Unified Communications blogs on the Web
Business Intelligence, Innovative Ideas, Managed Network Services, Productivity
Blogs, News, Info and more
Rob Scott
During our online searches we have come across some remarkable sites dedicated to telecoms, VoIP, unified communications and much more.
Here’s some of the notable ones. (none of these…
Blockchain, Once Seen as a Corporate Cure-All, Suffers Slowdown
Innovative Ideas, Security
Corporate America’s love affair with all things blockchain may be cooling • Many software projects based on the technology will wind down this year, according to Forrester • Some companies with blockchain pilot tests are scaling…
Tapping the Digital Book Printing Opportunity
Innovative Ideas, ProductivityHow book publishers are driving greater revenue and creating more efficient processes using digital printing technology.
By Ellen Harvey
The Digital Book Printing ConferenceLearn more about the opportunities and challenges…