FBI: Tech support scams now use couriers to collect victims’ money

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https://www.bleepingcomputer.com/author/sergiu-gatlan/


EOS Summary:

Why This Matters to Us:
The emergence of more sophisticated tech support scams, involving couriers to directly collect money from victims, signifies a direct threat to the security and financial well-being of our clients and our operations at Excel Office Services. It emphasizes the critical need for vigilance and education on cybersecurity threats.

 

The Bigger Picture:
This evolution of scam tactics reflects the increasing creativity of cybercriminals in bypassing traditional security measures, indicating a broader trend towards more personalized and direct methods of fraud.

 

How They Do It:
Scammers impersonate tech support or government officials, convincing victims, often seniors, to hand over cash or valuables to couriers under the guise of security or investigation.

 

What Does This Mean for Us at Excel Office Services?:
Understanding the new methods used in tech support scams, including the use of couriers to collect victims’ money, emphasizes the need for heightened cybersecurity awareness and preventive measures. This trend points to a more direct and aggressive approach by scammers, targeting individuals’ financial assets through personal interaction. For entities like Excel Office Services, it highlights the critical importance of educating clients about these scams and strengthening internal security protocols to safeguard against such threats. It’s essential to stay informed and proactive in combating evolving cybersecurity challenges.

 

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