Tag Archive for: Ai

How Use Cases Help Sell Digital

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Learn how to better incorporate use cases into your conversations with technology prospects and customers: JULY 23, 2019  6 MINS READ  Share on Facebook Share on Twitter This post originally appeared on IDC’s UK…

How the CFO and CIO collaborate to create, optimize and protect value

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By Brian Moore   EY Americas Tech Transformation and Trusted Intelligence Leader 5 minute read19 Feb 2021 Organizations must consider foundational transformation rather than quick fixes and ad…

Strategic Ways to Build Your Technology Roadmap

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A digital transformation is a well-planned journey and to successfully navigate it, an organization needs to devise a digital roadmap. A digital roadmap is utilized to define, manage and launch digital touch points. This sophisticated…

European Customer Experience Management Strategies

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IDC Link: https://www.idc.com/getdoc.jsp?containerId=IDC_P26330 The research agenda of the European Customer Experience competitive intelligence service (CIS) reflects future enterprise investments in managing 'the 3 Cs' of Customer:…

Digital Transformation Is Not About Technology

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Behnam Tabrizi Ed Lam Kirk Girard Vernon Irvin March 13, 2019 Colin Anderson Productions pty ltd/Getty Images A recent survey of  directors, CEOs, and senior executives found that digital transformation…

Top 10 Worldwide Connected Devices and Consumer DX 2020 Predictions

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Nov 12,2019 / By Ramon Llamas / No Comment This blog lists the top 10 worldwide predictions for connected devices and consumer digital transportation. These technology predictions are meant to help the players throughout the connected…

8 Ways IoT Devices Can Improve Your Business Office

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Automation and internet-connected products can lead to a happier and more connected workplace. Image credit: Prasit photo | Getty Images James Parsons GUEST WRITER Content Marketer and Author    September 3, 2019 5 min…

Improve Customer Experience With Artificial Intelligence

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Digital Business May 2, 2019 Contributor: Gloria Omale Use these 5 steps to select the best AI solution for getting a faster, real-time understanding of your customers. Better customer…

5 Ways AI Is Transforming The Customer Experience

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Daniel NewmanContributor  CMO Network GETTY We all know that artificial intelligence is playing a huge role in how businesses operate. AI programs and services are helping transform everything from data collection…