Tag Archive for: business intelligence

Why M&A is at the forefront of digital transformation strategy

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By  Tony Qui EY Global Transaction Advisory Services, Chief Innovation Office Learn why companies are focused on digital transformation strategy as key to future…

European Customer Experience Management Strategies

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IDC Link: https://www.idc.com/getdoc.jsp?containerId=IDC_P26330 The research agenda of the European Customer Experience competitive intelligence service (CIS) reflects future enterprise investments in managing 'the 3 Cs' of Customer:…

Digital Transformation Is Not About Technology

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Behnam Tabrizi Ed Lam Kirk Girard Vernon Irvin March 13, 2019 Colin Anderson Productions pty ltd/Getty Images A recent survey of  directors, CEOs, and senior executives found that digital transformation…

8 Ways IoT Devices Can Improve Your Business Office

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Automation and internet-connected products can lead to a happier and more connected workplace. Image credit: Prasit photo | Getty Images James Parsons GUEST WRITER Content Marketer and Author    September 3, 2019 5 min…

The Power of Self-Healing Systems and Infrastructure

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Patrick Duroseau, Contributor Director, CohnReznick, LLP The Power of Self-Healing Systems and Infrastructure 02/04/2015 07:23 pm ET Updated Apr 06, 2015 Self-healing systems are the lifeline…

What’s The Difference Between A Software Product And A Platform?

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Adrian Bridgwater Senior Contributor  Forbes Enterprise & Cloud I track enterprise software application development & data management. This article is more than 2 years old. Back at the early dawn of prehistory,…

Create a CX-First Culture for Executives

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Gartner June 7, 2018 Contributor: Jill Beadle Steps security and risk leaders can take now to create a better customer experience for executive business partners. Experiences shape the way we feel and act. This…

From Digitally Distraught to Digitally Determined

IDC September 6, 2018 by Joseph Pucciarelli Leveraging Digital Technology to Transform Your Business France's largest lighting manufacturer, Keria Luminaires, is well along on its digital transformation journey. "At Keria Luminaires,…

Improve Customer Experience With Artificial Intelligence

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Digital Business May 2, 2019 Contributor: Gloria Omale Use these 5 steps to select the best AI solution for getting a faster, real-time understanding of your customers. Better customer…