Tag Archive for: Customer retention

New FCC Ruling: A Win Against AI Robocall Scams

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https://www.fcc.gov/document/fcc-makes-ai-generated-voices-robocalls-illegal Why This Matters to Us: The FCC's ruling against AI-generated robocall scams underscores our commitment at Excel Office Services to cybersecurity and protecting…

The Future of Cloud Computing Security: Insights and Solutions from Excel Office Services

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In today's digital age, cloud computing is not just an option but a necessity for businesses seeking scalability and flexibility. However, this shift brings forth the challenge of ensuring robust security to protect sensitive data in the…

Excel’s IT Vanguard: Pioneering Solutions for Modern Business Challenges

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https://apnews.com/article/fbi-china-espionage-hacking-db23dd96cfd825e4988852a34a99d4ea Why This Matters to Us: The FBI's alert on intensified Chinese hacking efforts directly impacts our commitment to cybersecurity. It's a clear signal…

Streamlining Success: The Strategic Edge of Managed IT Services

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In today's rapidly evolving digital landscape, maintaining an efficient, secure IT infrastructure is more critical than ever. Managed IT Services have emerged as a pivotal solution…

The Bewildering World of Business Printers: Why Outsourcing to Excel Office Services is the Key to Efficiency

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Printers. They sit innocuously in the corner of the office, but they're often the source of so much frustration and hidden expense in the business world. From the perplexing array of functions to the ever-mysterious…

Xerox to cut 15% of workers in strategy it calls a “reinvention”

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https://www.cbsnews.com/news/xerox-layoffs-15-percent-workers-printers/ EOS Summary: In light of recent news about Xerox's workforce reduction, Excel Office Services stands as a beacon of stability and excellence in customer service.   Why…

US gives federal agencies 48 hours to disconnect flawed Ivanti VPN tech

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https://techcrunch.com/2024/02/01/cisa-federal-agencies-disconnect-ivanti-vpn/ EOS Summary: Why This Matters to Us: The recent directive from CISA concerning the disconnection of Ivanti VPN appliances due to vulnerabilities is a critical…

Cloudflare hacked using auth tokens stolen in Okta attack

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https://www.bleepingcomputer.com/news/security/cloudflare-hacked-using-auth-tokens-stolen-in-okta-attack/ EOS Summary:   Why This Matters to Us: The breach of Cloudflare via stolen authentication tokens from an Okta attack…

The FCC wants to make robocalls that use AI-generated voices illegal

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https://www.engadget.com/the-fcc-wants-to-make-robocalls-that-use-ai-generated-voices-illegal-105628839.html EOS Summary:   Why This Matters to Us: The FCC's recent move to ban AI-generated robocalls is a significant development…

Several Ukrainian state-run bodies report cyber attacks

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https://www.reuters.com/technology/cybersecurity/several-ukrainian-state-run-bodies-report-cyber-attacks-2024-01-25/ Why This Matters to Us: Discuss the pertinence of the Ukrainian cyber attacks to Excel Office Services, particularly…