Tag Archive for: strategy

Strategic Ways to Build Your Technology Roadmap

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A digital transformation is a well-planned journey and to successfully navigate it, an organization needs to devise a digital roadmap. A digital roadmap is utilized to define, manage and launch digital touch points. This sophisticated…

Why M&A is at the forefront of digital transformation strategy

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By  Tony Qui EY Global Transaction Advisory Services, Chief Innovation Office Learn why companies are focused on digital transformation strategy as key to future…

European Customer Experience Management Strategies

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IDC Link: https://www.idc.com/getdoc.jsp?containerId=IDC_P26330 The research agenda of the European Customer Experience competitive intelligence service (CIS) reflects future enterprise investments in managing 'the 3 Cs' of Customer:…

Digital Transformation Is Not About Technology

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Behnam Tabrizi Ed Lam Kirk Girard Vernon Irvin March 13, 2019 Colin Anderson Productions pty ltd/Getty Images A recent survey of  directors, CEOs, and senior executives found that digital transformation…

We can help you set up Multi-Factor Authentication

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It is time build the wall a little higher. Dig the moat deeper, and sprinkle in a few more alligators in the water,  to protect your business. Contact us at info@excelofficeservices.com

Measuring Customer Experience with Net Promoter Score

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When you have a bad experience with a company, what’s the first thing you do? If you’re like a lot of consumers, you probably tell your friends and family about it. This scenario can be a nightmare for a company if it happens with a large…

The Power of Self-Healing Systems and Infrastructure

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Patrick Duroseau, Contributor Director, CohnReznick, LLP The Power of Self-Healing Systems and Infrastructure 02/04/2015 07:23 pm ET Updated Apr 06, 2015 Self-healing systems are the lifeline…

What’s The Difference Between A Software Product And A Platform?

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Adrian Bridgwater Senior Contributor  Forbes Enterprise & Cloud I track enterprise software application development & data management. This article is more than 2 years old. Back at the early dawn of prehistory,…

From Digitally Distraught to Digitally Determined

IDC September 6, 2018 by Joseph Pucciarelli Leveraging Digital Technology to Transform Your Business France's largest lighting manufacturer, Keria Luminaires, is well along on its digital transformation journey. "At Keria Luminaires,…

GM Selects Google to Differentiate Its In-Vehicle Experience

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IOT AND THE EDGE IDC Sep 25,2019 / By Matt Arcaro Earlier this month, GM announced that it will be adopting Google’s Android Automotive operating system, which included Google’s voice assistance (Google Assistant), embedded…